Two primary types of support are available:
- Prepaid hourly based consultancy
- Volunteer based support via newsgroups
Prepaid hourly based consultancy
We provide assistance not only to Components4Developers related products
but also on other other type requirements, including, but not limited to:
- analysis
- design
- project management
- development
- documentation
- testing
- bughunting
- security
We provide several consultancy rates, depending on if its scheduled
consultancy and if it relates to C4D products or not:
| Option |
Description |
Price |
|
| A |
Scheduled consultancy for projects including C4D products
(per hour) |
US$156 |
 |
| B |
Scheduled consultancy for other type projects (per hour) |
US$192 |
|
| C |
Urgent add hoc consultancy (per hour) |
US$240 |
|
The indicated rates are for 1 to 10 hours. We provide discounts
according to the number of hours ordered in one purchase:
- 1-10 hours: 0% discount
- 11-40 hours: 10% discount
- 41-160 hours: 15% discount
- 161 hours and up: 20% discount
Newsgroups
Please check the newsgroups at news.components4developers.com
or the Yahoo community to participate in the discussions on any of our products
or other similar subjects.
Support via the newsgroups is voluntary work, and thus priority support can't
be guaranteed.
Online newsgroup readers
http://www.easyusenet.com
Simply
configure it to access the server "news.components4developers.com" in the
settings part.
newswhat.
Its a nice reader, which unfortunately is not
always up to date with the latest newspostings.
Search engines
Full Text
Search
Tamarac Associates supports a full text search on lots of
Borland and Microsoft related newsgroups including Components4Developers
newsgroup.
General groups
components4developers.public.announcements
components4developers.public.attachments
components4developers.public.jobs
components4developers.public.non-technical
components4developers.public.thirdparty
test
kbmMemTable related
groups
components4developers.public.kbmmemtable
components4developers.public.kbmmemtable.FAQ
components4developers.public.kbmmemtable.hotfixes
kbmMW related
groups
components4developers.public.kbmmw
components4developers.public.kbmmw.binaries
components4developers.public.kbmmw.casestudies
components4developers.public.kbmmw.documentation
components4developers.public.kbmmw.FAQ
components4developers.public.kbmmw.hotfixes
components4developers.public.kbmmw.messaging
components4developers.public.kbmmw.newbie
components4developers.public.kbmmw.non-technical
components4developers.public.kbmmw.tips
components4developers.public.kbmmw.wishlist
kbmWABD related
groups
components4developers.public.kbmwabd
components4developers.public.kbmwabd.FAQ
kbmX10 related
groups
components4developers.public.kbmx10
components4developers.public.kbmx10.FAQ
Partner groups
components4developers.public.snugserver
components4developers.public.jazmine
components4developers.public.progdigy
Yahoo groups
(secondary support channel)
kbmMW
kbmMemTable
kbmWABD
kbmX10
Support team - (TeamC4D)
The following list contains the members of TeamC4D
These people you
are likely to meet in the support groups where they will do their best to answer
your support questions
Please do not email them directly unless prior
agreement with them!
| Roger Nyberg |
R&D Software |
US. You will find several
server and client samples here. R&D Software use kbmMW™ in several
projects where of many are aerospace related. |
| Richard Gillingham |
Software Edge |
UK. Richard has been working extensively with
kbmMW™ since it was in alpha. Software Edge are using kbmMW as a key
technology in all their products. |
| Steve Winsett |
CX Corporation |
US. CX Corporation are using
kbmMW™ internally for complex largescale n-tier applications for US
courts. |
| Wilfried Mestdagh |
Mestdagh.biz |
BE. Wilfried makes software for
fleet management and mobile communication and thus have great insight in
communication techniques and several of his projects includes use of
kbmMemTable. |
| Jerzy Labocha |
|
PL. He has been a long time
user and supporter of kbmMemTable. |
| Trevor Pegley |
|
Trevor was one of the first
kbmMW™ customers and have since been implementing kbmMW™ in many large
applications. |
| Kim Madsen |
Components4Developers |
DK. |
If you would like to be a
member of the team, send us an email telling us something about yourself and
your experience with some of the kbm products or similar technologies. On top of
being able to support some of fastest rising product for Delphi/BCB, you will as
a team member also recieve some additional nonmonetaire benefits.
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